Ken Peaslee, Director
Michael Loza, Assistant Director
County Office Building
3 East Pulteney Square, Bath, NY 14810
Phone (607) 664-2003   Fax (607) 664-2184

Department Goal

"A Teamwork Approach to Quality Solutions "

Our Mission Statement

The Information Technology Department Mission Statement is to provide quality services such as Installation, Programming, Training, and Support for any computer-related issue. Serve the community to our best ability by keeping cost down, minimizing waste of material and time spent on projects. We will accomplish this by providing a teamwork approach to quality solutions, which will help people perform their jobs more efficiently.
Computer Services
Other Services
Help Desk
Staffing

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Computer Services
      • Network and Server Operation
      • Windows Operating System Support
      • Microsoft Office Support
      • Data Base Support for Fox Pro / Sybase / Oracle / Informix / MS SQL
      • Award Winning Web Page Designing / Support for all County Departments
      • Providing maintenance and trouble-shooting services for PC’s
      • Custom Programs in VB Net
      • Help Desk for all county departments to call for computer related problems
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Other Services Available
      • Desktop Publishing
      • Scanning / Digital Photography
      • Training on Various Software
      • Document Preparation (Hole Drilling, Folder/stuffer/sealer)
      • User Department Key Entry & Job Processing
      • Video Projector & Laptop for loan to county departments
      • Digital Camera for loan to county departments
      • Printing Services
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Help Desk
Our Help Desk answers over 1000 computer-related calls per year. We provide solutions to all the county departments for software and hardware issues. The Help Desk Staff solves 50% of the problems over the telephone. This saves time for the Systems Analysts and Programmers, allowing them more time to work on projects for various departments.   This commitment to customer satisfaction is the result of our commitment to a teamwork approach to quality solutions.
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Staffing
Our staff members average over 20 years of experience in the Information Technology field.  On board we have: System Analysts, Programmers, PC Coordinators, Network Administrator, and Help Desk Technicians.
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Telephonic Communications

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