Flood Recovery Information



CALL 2-1-1 if you have not done so to let officials know you have been impacted by the event.  Once registered with 2-1-1 your information will be shared with the Red Cross and Catholic Charities whose case workers will reach back out to you. 



Protect Yourself Before You Enter a Flooded Home. Before you enter or inspect a home that may be moldy, keep in mind that breathing in mold may cause health effects, such as allergic reactions or respiratory irritation. Be sure to protect yourself from exposure to mold and other contaminants by following the guidance for respiratory protection. At a minimum, wear an N-95 or a KN95 respirator mask, goggles, and protective gloves. EPA’s booklet Flood Cleanup and the Air in Your Home provides illustrations to help you choose protective clothing. Remove Standing Water Microorganisms, such as bacteria, can multiply and grow in standing water. From there, they can get in the air, where you can inhale them. Even when flooding is due to rainwater, floodwater can get mixed with sewage, dirt, or other substances and bring contaminants such as bacteria and chemicals into your home. You should remove all standing water as soon as possible. Here are a few more directed tips.

  1. Open your home to fresh air. Do this only if humidity is lower than indoors. Use fans and dehumidifiers to dry excess moisture. ...
  2. Remove all wet items. This includes furniture, toys, and bedding. Discard soaked carpeting, insulation, wallboard, and ceiling tiles is important – anything that has soaked up the contaminated water.
  3. Clean up standing water and surfaces. Use a wet/dry vac to clean up standing water and clean hard surfaces with a 10% bleach solution, this is a good start to help prevent mold from growing because of the flooding. It is recommended to use a more suitable product to lessen the chance of Mold.
  4. Protect yourself. Individuals sensitive to mold exposure should wear masks, respirators, gloves, and goggles during cleanup.
  5. ?Let the area effected dry. Allow your home to dry for at least two to three days before beginning to rebuild or replace items. ?

Volunteer organizations are recommending using a product call Shockwave.

What do you need to know about Shockwave?

Description: Shockwave is an EPA-registered disinfectant, sanitizer and cleaner designed for use on various surfaces subject to microbial contamination, ideal for flooding and mold remediation. ShockWave is especially useful as an all-in-one product for treating wood framing, carpets, and other nonporous surfaces.

The UMCOR teams are suggesting that all those who have had water into their homes allow our teams to come and spray a solution known as ShockWave. Our organization has been applying this after many flooding events. This will help keep mold from growing. Applying this solution as soon as the affected areas are dry (or close to dry) would have the most desired effects. Weather our teams cleaned your home, or you did it yourselves, we recommend you call 211 and ask for the solution to be applied.

Shockwave RTU Multipurpose Disinfectant Cleaner, Sanitizer, and Mold Removal for Wood, Tile, Flooring, Equipment Mats - Destroys over 130 Organisms, EPA Registered List N- 8316.

Homeowner’s and Renter’s Guide to Mold Cleanup After Disasters



2-1-1 Information/Referrals 2-1-1
Catholic Charities 607-324-3457
American Red Cross 607-739-1166
New York State Electric & Gas 800-572-1121 (gas)
  800-572-1131 (electric)
Corning Natural Gas 607-936-3755
Town of Woodhull Clerks Office 607-458-5178
Town of Woodhull Code Enforcement 607-382-0573
Town of Jasper Clerks Office 607-792-3509
Town of Jasper Code Enforcement 607-382-0573
Town of Addison Clerks Office 607-359-3170
Town of Addison Code Enforcement 607-590-8432
Village of Addison Clerks Office 607-359-2100
Village of Addison Code Enforcement 607-368-6166



Flood Debris Separations:

  1. Refuse – lumber, furniture, garbage, wall board, etc.
  2. Electronics – TV’s, radios, computers, etc.
  3. White goods/scrap metal – stoves, washers, dryers, appliances, etc.
  4. Freon Containing – refrigerators, AC units, etc.
  5. Tires
  6. Clean wood/tree debris


The Regional Economic Development & Energy Corporation (“REDEC”) has been provided $500,000 to administer an Emergency Relief Loan Program for small businesses in Steuben County that have been impacted by the Coronavirus pandemic and natural disasters.  See the additional guidelines, checklist and Loan Application linked below.

REDEC Guidelines

REDEC Checklist

REDEC Loan Application

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