Frequently Asked Questions (FAQs)

Health Care / Insurance Questions

Housing / Environmental Health Questions

  • A. Steuben County Public Health does not regulate housing issues related to bed bugs.  For information about bed bugs and how to fix a bed bug problem visit https://www.epa.gov/bedbugs. For EPA-registered bed bug products visit https://cfpub.epa.gov/oppref/bedbug/.

  • A. Ticks should be removed as soon as they are found.  Please view the video https://youtu.be/oGrK4ZKUfhQ for proper tick removal and next steps. Information on Lyme disease and tick prevention can be found by visiting https://www.health.ny.gov/diseases/communicable/lyme/.

  • A. Please call the Hornell District Office for help with this environmental health issue.
                Department of Health Hornell District Office (serving Steuben and Schuyler counties)
                607-324-8371

  • A. Please call the Hornell District Office for help with this environmental health issue.
                Department of Health Hornell District Office (serving Steuben and Schuyler counties)
                607-324-8371

  • A. The following laboratories provide water testing for the public. There is a fee to have your water tested. Please check with the closest lab for costs.
                GHM Environmental
                5 Main St. #A
                Savona, NY 14879
                607-583-4332
                https://www.facebook.com/pg/ghmenv92/about/?ref=page_internal

                Life Science Laboratories, Inc. – Finger Lakes
                16 N. Main St.
                PO Box 424
                Wayland, NY 14572
                585-728-2711
                http://www.lsl-inc.com/

    If you would like to have your water tested for lead, the New York State Department of Health provides free testing. For information on how to get water testing through this program, visit https://www.health.ny.gov/environmental/water/drinking/lead/free_lead_testing_pilot_program.htm.

  • A. If you experience any of the following health concerns or complaints, contact your local code enforcement officer. Contact information can be found in the directory of local officials: https://steubencony.org/Files/Documents/county_directory_2019.pdf.

Records / Permits Questions

  • A. First, contact your health care provider to see if they have a record of immunizations. Secondly, NYS Department of Health maintains an immunization registry (NYSIIS). Starting in 2008, all children were eligible to be included in NYSIIS. Public Health is able to access current NYSIIS records.

    Adults may never have had their immunization information put into the registry, and we may not be able to locate immunization records for them. Encourage your provider to put immunizations into the registry for access later.

  • A. Birth, death, and marriage records are collected and maintained at the local town/city level by the clerks of each respective location where the events occurred. Check the directory for the appropriate contact: https://steubencony.org/Files/Documents/county_directory_2019.pdf.

    For example, if you live in Campbell, but were born at Corning Hospital's old location, you can obtain a copy of your birth certificate through the City of Corning Clerk. If you live in Bath, but were born in the new Corning Hospital location, you can get a copy from the Town of Corning Clerk.

    Birth certificates can also be obtained through the NYS Department of Health (DOH).  Visit their website for more information https://www.health.ny.gov/vital_records/birth.htm.  There is a cost associated with getting a copy at either the local clerk’s office or the DOH, but it has been found to cost less through the local clerk.

  • A. Permits for food vending can be obtained through the NYS Department of Health District Office in Hornell. Contact the office by calling 607-324-8371 or visiting their office located at 107 Broadway, Room 105, Hornell, NY 14843.

Screening / Developmental Questions

 
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